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Returns, Refunds, & Exchanges

Everything you need to know about our return policy, including refunds and exchanges.

Do you offer returns or exchanges?

You may return or exchange your purchase within 30 days of purchasing it. Provided that the jewelry is in the same condition as you received it. You must return your item with its original packaging. You will be responsible for the costs of returning

How long does it take to process my refund?

Our goal is to process your refund within 14 business days after it arrives at our warehouse. Once your refund has been issued, you will be notified via email. It's important to understand that it may take up to an additional 5 business days for the

How do I start a return/exchange?

To start a return, please follow these steps:. 1. Request a refund/exchange by contacting [email protected]. 2. Follow the detailed return instructions sent to you via email. 3. Securely package and send back the item(s) according to the instruction