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Yaluum Help Center

For changes or cancellations, contact support@yaluum.com immediately after purchase, between 9:00am - 5:00pm (Eastern Standard Time). We may not adjust orders once processing starts, typically within 12 hours. If changes can&apos;t be made, please wait for your order and follow our return policy.

For changes or cancellations, contact support@yaluum.com immediately after purchase, between 9:00am - 5:00pm (Eastern Standard Time). We may not adjust orders once processing starts, typically within 12 hours. If changes can't be made, please wait fo

Can I change or cancel my order after I place it?

Orders & Shipping

How long does shipping take & where do orders ship from?

How do I track my order?

I received a wrong/damaged item. What should I do?

My package shows as delivered but hasn't arrived. What should I do?

Do you offer returns or exchanges?

How long does it take to process my refund?

How do I start a return/exchange?

Returns, Refunds, & Exchanges

What forms of payment do you accept, and is it secure?

Can I apply a discount or store credit after I have placed my order?

Payment & Promos

Can I change or cancel my order after I place it?Updated a year ago