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Yaluum Help Center

<p><font face="Inter">If you receive an incorrect or damaged item, please provide us with your order number, a photograph of the product issue, and the packaging it arrived in. We will solve the issue as quickly at possible.</font></p>

If you receive an incorrect or damaged item, please provide us with your order number, a photograph of the product issue, and the packaging it arrived in. We will solve the issue as quickly at possible.

I received a wrong/damaged item. What should I do?

Orders & Shipping

How long does shipping take & where do orders ship from?

How do I track my order?

Can I change or cancel my order after I place it?

My package shows as delivered but hasn't arrived. What should I do?

Do you offer returns or exchanges?

How long does it take to process my refund?

How do I start a return/exchange?

Returns, Refunds, & Exchanges

What forms of payment do you accept, and is it secure?

Can I apply a discount or store credit after I have placed my order?

Payment & Promos

I received a wrong/damaged item. What should I do?Updated a year ago